delivery conditions

click & collect

You can collect your orders from our pharmacy at any time, 365 days a year during our opening hours, free of charge.
  • Monday - Friday 07:45 - 20:00
  • Saturday 07:45 - 18:00
  • Sunday/holiday 10:00 - 17:00

shipping costs

  • Postage-free delivery from an order value of CHF 100
  • Below an order value of CHF 100.00, delivery costs of CHF 6.90 are incurred
  • Payment options: Visa, Mastercard, PostFinance, Paypal, bank transfer/prepayment or invoice

delivery periods

On the individual product pages you can see when the product is expected to be shipped. The order will be processed within 24 hours on working days and then sent by A-Post Priority with the Swiss postal service.

Saturday delivery

At the end of the ordering process a Saturday delivery can be selected. From an order amount of CHF 200, the surcharge for Saturday delivery is waived.
  • Up to CHF 100 Surcharge of CHF 11.90
  • Up to CHF 200 Surcharge of CHF 5
Please note that this is a separate surcharge and that the postage will also be added depending on the amount of the order.

Express deliveries

Express delivery can be provided on request. Please contact us for this by telephone: 052 269 08 52

Orders from abroad

dispatch of medicines

You will find further information on the shipping of prescription drugs
You can find further information on the dispatch of pharmacy-only medicines here.

Deliveries within Winterthur

Home deliveries are also possible within Winterthur. Please note the further information under the attached link.