Shipping of prescription drugs within Switzerland
We can send you prescription products within Switzerland. In order for us to send a prescription medicine, we need a prescription from a doctor licensed in Switzerland and a completed health data sheet.
Prescription products in Switzerland are medicines on Lists A & B. Pharmacy-only medicines include medicines on Lists C & D, which are freely available in pharmacies but can only be delivered by mail order with a doctor's prescription.
1. fill in the health data sheet
Please note exactly what you want to obtain from the prescription and sign the health data sheet. The health data sheet is only required for the first order.
2. enclose original recipe
The prescription must be issued by a doctor licensed in Switzerland. We need the original prescription, not a copy.
Send it to:
Note for self-payers
The original prescription will be returned to you by us so that you can send it to your health insurance company after you have received your medication.
Medication for animals
A health data sheet is also required for the shipment of medicines for animals that require a prescription or pharmacy. The health data sheet is only required for the first order.
Send in to:
Shipping costs & billing
From a value of goods of CHF 100.00 the delivery is free of postage. Otherwise we will charge you the postage of CHF 6.90 separately.
If the ordered medicine is covered by your health insurance company, we can charge you for the preparation at the expense of your health insurance company. For the settlement via your health insurance company we need a copy of your insurance card with front and back. In the case of prescription drugs which are covered by your health insurance (basic insurance), the so-called medication and purchase checks are required. More information on this below.
Medicines subject to the cold chain
We do not send any drugs that require a cold chain (e.g. insulin etc.).
Orders from abroad
We can not take orders abroad. The delivery address must be a Swiss address.
Medication and purchase check
In the case of prescription drugs which are covered by the health insurance (basic insurance), the so-called drug and purchase checks are required.Medication checkThe medication check is paid for each prescription medication that is covered by the health insurance company. This check is used to pay for services related to the medicine itself. These include, among others
- Use/dosage or storage of the drug
- Control over risk factors, contraindications or interactions
With the reference check, the services which are related to the patient in their entirety are settled. These include, among others
- Entry and update of the patient file
- Control over the prescriptions of the different doctors